By: Janice Radway, Perelman School of Medicine at the University of Pennsylvania

I had the privilege to attend the 2022 International Meeting on Simulation in Healthcare (IMSH), held in Los Angeles from January 15-19. I felt grateful to attend a conference in-person, and I felt fairly comfortable with the many protections taken to keep conference attendees safe. One of the most inspiring aspects of the conference is The Lou Oberdorff Lecture on Innovation and Healthcare Simulation. This year’s speaker was no exception. Erica Dhawan is the author of Get Big Things Done: The Power of Connectional Intelligence and Digital Body Language: How to Build Trust and Connection, No Matter the Distance.She asks the question: how do we create a better normal than pre-pandemic times? How do we connect more intelligently when 75% of face-to-face collaboration is non-verbal and currently, collaboration in teams is 70% virtual? When non-verbal cues are missed, we misunderstand quickly, argue more and walk away faster. She highlighted her idea of Connectional Intelligence, which is the capability to unlock new and unrealized value by fully maximizing the power of networks and relationships. She cited projects such as The Granny Project and Task Rabbit as ways that people have collaborated in new ways, across previously untapped communities, to solve a problem.

Ms. Dhawan posits 4 laws of Connectional Intelligence: value visibly, communicate carefully, collaborate confidently, trust totally. She asks: what big things do you want to get done? What communities do you have around you? Read more about Connectional Intelligence and Erica Dhawan here.

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