Lead Author: Eman A. Hammad
Submitted by: Kerensa Peterson, University of California Riverside

“Simulated patient (SP) visits followed with structured feedback is useful to outline training needs as well

as preference for continuing professional education in community pharmacy settings. This study aimed

to investigate community pharmacists’ management of an over-the-counter (OTC) product request and

feasibility of immediate SP feedback in Jordan. Four trained SP visited a sample of pharmacies in three

main urban cities in Jordan requesting an antacid. Information request and professional behavior as well

as content of information were evaluated. The SP provided structured immediate feedback.”

Read the full article in the Saudi Pharmaceutical Journal here.

Communications and Connections Committee Mission: “To bring high quality reporting of current research, trends, techniques and information regarding SP methodology and other relevant industry articles to the attention of the membership through the web-based ASPE eNews blog.”

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