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| > ASPE webinar netiquette |
| association of standardized patient educators |
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| > ASPE webinar netiquette |
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ASPE Web seminars are an excellent way to exchange information concerning many topics of interest and relevance to SPs. However, doing so over the telephone with multiple participants imposes some necessary limitations which are not present when all are gathered physically within the same meeting room. We ask that you review and adhere to the following guidelines for interaction using this mode of communication. CANCELLATIONS As we have a limited number of spaces for each seminar, please let us know if your schedule does not allow you to participate after you have successfully registered. SPEAKER PHONES If it is necessary to call the ASPE Webinar using a speaker phone, we request that you use the telephone's mute feature to block out any distracting background noise. TELEPHONE HEADSETS Mentioned previously, but worth repeating. Most have microphones of inferior quality making you sound very distant. Please do not use a headset unless you know the quality is comparable. TWO-LINE PHONES If you have a two-line phone, please turn the ringer off of the second line. This prevents disruption of the Webinar if your second line rings during the conference call. CONTRIBUTING Session leaders will periodically ask for comments and opinions from the participants, but you will understand this can be a bit unwieldy since there are no visual cues to guide either the leader or the person contributing. All must be guided solely by voice. When you speak, please first ask to be recognized by the session leader -- something like the dialogue below: "Dr. ______ (session leader's name), this is John Smith from Boston University School of Medicine." Dr. _______ (session leader) will say "Yes John, go ahead." John Smith will then speak. During the open discussion sections, please remember to clearly state your name and institution each time you speak. This is a courtesy to all.. ACCESSING CALLS Out of respect for people's time, all ASPE Web Seminars adhere to a strict schedule. Session leaders will be online 3 minutes prior to each call to welcome participants and be prepared to start promptly at the designated time. You are asked to "arrive" (phone in) between 2 to 3 minutes before the hour. If you arrive later your "ring" will be heard so that the session leader knows someone has joined the call. He or she may pause to welcome you, but more likely will not wish to interrupt the "flow" of the meeting to greet late comers. If you arrive during an active dialogue, remain silent until you grasp what's being discussed before offering your contribution. AUDIO RECORDING ASPE Web seminars will be recorded. By participating in our seminar, you will be providing ASPE with your permission to be recorded For answers to your questions, please contact Julie Hewett . |
